Support & Service

TRUSTED GLOBAL SUPPORT- THINK AMI

Zero-compromise marine products, service, and support to keep your business moving. Whatever your needs we can put together a package, or source and deliver the expertise required for your unique situation.

Onboard technical support

Our fully trained engineers are experts in the field of commercial marine electronic equipment. We offer our service to you at any Port in the world and includes technical support for all well known bridge and navigation equipment.

Our service engineers are available to you no matter what flag state or vessel type you may have.

  • Installation and Commissioning
  • Repairing and Upgrading
  • Regulatory testing and certifications
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Phone and online technical support

Our fully staffed office provides technical support over the telephone and web chat.

We offer technical assistance, be it our own products or third party, as well as arrange an engineer for you almost anywhere in the world if work on site is required.

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Specialist Services

We can arrange all of your specialist needs - all services can be acquired.

For example we can arrange repairs and installations with diving teams, and we can arrange regulatory surveys for essential equipment like radios.

  • Surveys
  • Underwater Repairs
  • Replacement
  • New system project management
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Dedicated Deliveries

Wherever and wherever!

We can arrange product and spares deliveries to your destination anywhere in the world. Our standard deliveries are fast and reliable, but if you need something even faster, we can do that too.

Whether it be by air, road or sea, we have a dedicated network of trusted logistic partners. AMI can arrange safe and on time deliveries to suit your maritime requirements.

For those ultra urgent situations, AMI can provide a dedicated hand carry service for spares and even important documents.

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Specialist Documentation

Imports can sometimes be subject to delay - avoid problems by using our specialist services for your import / export documentation.

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IMO Regulations

We have a wealth of expertise in matters connected with IMO.

We invite you to call us or to follow us on Social Media for guidance on the latest IMO regulations.

AMI works with IMO and has access to guidance on existing and forthcoming regulations. We follow all of the proposals and consultations.

You can find comment and notifications on our Twitter, LinkedIn, and FaceBook pages.

  • ECDIS Regulations
  • VDR Regulations
  • BNWAS Regulations
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Health and Safety

Allow AMI to assist you with your Health and Safety needs.

Our expertise extends to a broad range of topics. We also follow trends and initiatives.

  • Guidance on Health and Safety Practise
  • Training and crew monitoring
  • Personal Safety
  • Vessel Safety
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Maintenance Contracts

Let AMI handle all of your planned maintenance, tests and approvals for Bridge, Navigation, and Safety equipment on board.

Our flexible contracts can be for an entire fleet or a single vessel.

The planned maintenance contract from AMI supports your busy Superintendents and other staff - freeing them from routine organisational tasks and coordination.

  • Suitable for all Commercial Maritime fleet owners
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The Products are indeed good value for Money

Robert Baier
Baier Marine Ltd

Very Reliable equipment supplied at good prices

Michael Cookson
ElectroMed

I have been impressed by the quick response time of AMI.

Captain Jacques Goilot
Marine Electronics Co. Ltd

I have been using this for 6 months now, fantastic piece of kit, most useful tool in the tool bag! (X300)

Paul Cobb
SIRM, SPA, City and Guilds of London Institute

I really like this X-Series VHF Recorder.  Am excited to get my hands on one early next year to play with. This is something all out tugs in South Africa should have.

Martin Jason Taylor
SMD Telecommunications

Great company to work with! Always kind, good and fast in the communication.

Mandy Setz
Alphatron Marine B.V.

The staff at AMI are absolutely exceptional in what they do and how they do it. Whenever needed, they were there, regardless of time and day. I am absolutely confident in the quality of services they provide, in the quality of products they provide and in their quality as people!

Ender Bolat
Ancom96

Martin Davidson and Robin Grigg are always very helpful. Whenever we have any queries or technical questions, they always reply very promptly.

Kumar Pillai
SMT Navcom Pte Ltd

AMI Marine pulls all the stops to meet our needs and do put customer satisfaction above the bottom line, demonstrating the desire to have a long term relationship with customers

Michael Ajayi
NLNG Ship Management Ltd

As a marine electronics engineer and radio surveyor I would highly recommend AMI Marine electronics systems. The shipped equipment is always of high quality and the staff offering full support whenever required.

Alex P Alexandrou
Marine Tech SA CY Ltd

As a long term client of AMI Marine Ltd I have always been impressed at the high levels of service provided by their team. They are certainly a stand out in the Electronics Manufacturing sector

Thomas Varghese
Al Nakheel Electronics

The X300 from AMI is one of the best pieces of kit in the industry for an engineer, light weight, easy to use making tracing data cables simple. The X300 pays for itself with the amount of time it can saves you on the job. I feel this tool is a must for any marine electronics engineer. Gone are the days of using a PC-opto with hyper terminal to check what data you have at the end of the cable.

Ryan Wilson
SES

AMI Marine Ltd are a professional outfit that deliver results on time and are great value. I highly recommend them.

Pascal Foos
Radio Holland France

Very accommodating group of people to keep me satisfied – keep up the good work.

Chris Overes
OSI Maritime

I have been pleasantly surprised by the consistently high quality service delivered by AMI Marine Ltd and would highly recommend their services to anyone looking for a hard working company in the Electronics Manufacturing sector.

Mrs Chionoulla Kourtoulou
NSR Marine

Send an enquiry

Our team are happy to help and always aim to reply within 24 hours.